Building Skills to Monitor & Evaluate Performance & Outcomes

  1. If you have any questions for Donna Reback or Joy Livingston concerning their presentation at the Vermont Nonprofit Conference on 4/14, pleas post it here!

  2. Hi Donna and Joy,

    I'm posting these questions for the Randolph Center site:

    •Can you post/send out the list of questions for the interviews?
    •Why is the logic model set up graphically the way it is? It wasn't in the order that we completed it?
    •We had a lot of confusion about the terms on the logic model, in particular, Outcomes Indicators vs. Outcome Measures (there was some differences in the terms of the different examples we had in our packet). Can you explain these again?

    I'm going to email the Randolph crew to let them know I've posted these here and ask them to add to and/or elaborate, if they need to. Thanks for sharing your expertise!

    Marty Jacobs (Randolph Center site moderator)

  3. Thanks for your questions, responses as follows:

    •Can you post/send out the list of questions for the interviews?

    Questions should be tailored to each organization and information needs (e.g., has the organization already developed a clear vision and mission statement?)

    Basic questions include:
    What is the organization’s vision/mission? What is your vision for the organization?
    What do you expect to be an outcome of the work you are doing? That is, if the program/services/activities are successful, what will be the result?
    How would you know that you achieved these outcomes (what would it look like)?
    What information do you currently collect/use? What information would help you know that you are working toward identified outcomes?
    What makes it easy or difficulty to gather and use information?

    •Why is the logic model set up graphically the way it is? It wasn't in the order that we completed it?

    The logic model can be read from right to left or from left to right. If going from right to left, it would make more sense for “Activities” to be on the right of “Performance Measures;” but if going from left to right it would make more sense the other way. There really isn’t a correct order; the representation in the model we provided is the one generally in use.

    •We had a lot of confusion about the terms on the logic model, in particular, Outcomes Indicators vs. Outcome Measures (there was some differences in the terms of the different examples we had in our packet). Can you explain these again?

    Outcome Indicators are in fact Outcome Measures – they are two terms with the same basic meaning. We tried to make sure the term “Indicator” was used throughout our materials, but unfortunately, the blank Logic Model has the term “Outcome Measure” instead of “Outcome Indicator.” Our apologies for this. Just remember that an Outcome Indicator is a measure of an outcome – something concrete and observable that you can count in some fashion. The Outcome is the concept, the indicator is the measure, and the benchmark is the how much/by when mark of success.

    thanks, Joy Livingston and Donna Reback

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